Cash Out to Your Own Wallet
Cash-out requests go back to the wallet the money came from, which keeps your account and your pocketbook tied together. Open the withdrawal screen, choose bKash, Nagad or Rocket, type the amount, and read the number back once — one wrong digit sends money to a stranger. We match the wallet name against your verified account name before anything leaves, so finish
verification first if you have not already. Nothing moves until that name check passes. Once it does, the request joins our payout queue and you can follow its status on the same screen.
- Open the payout screen — Tap withdraw inside your account wallet and pick the wallet you want the money to reach. The name registered on that wallet has to match the name you verified with us.
- Type the amount and confirm — Enter the sum you want to take out and read the wallet number back once. Digits swapped by accident are the usual reason a payout bounces straight back to us.
- Pass the name check — Our team compares the wallet name against your verified profile. If the two do not line up, we contact you through the support channel before releasing anything to anyone.
- Track the status — The same screen shows where your request sits — queued, checked or sent. Hold on to the wallet SMS that arrives after the transfer, in case you need to query it later.